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Digital Transformation & Artificial Intelligence | University of Jeddah
Towards a Smart Digital University

Digital Transformation & Artificial Intelligence

The University of Jeddah harnesses digital technologies and artificial intelligence to build an integrated digital experience serving all its members — students, alumni, faculty, and staff — while raising the efficiency of academic and administrative services, supporting research and innovation, and strengthening data-driven decision-making

Technology Sectors at the University of Jeddah

Specialized units leading the university's digital transformation and technology ecosystem

Digital Transformation & IT Department
E-Learning & Distance Education Department
Cybersecurity Department
Data Management Office

Digital Transformation in Numbers

Key indicators reflecting the scope of digital services and the maturity of the university's technology ecosystem

65

Digital Services

95%

Automation Rate

22,436

Users

84%

Digital Maturity Index

Pillars of Digital Transformation & AI

An integrated digital ecosystem supporting the smart campus, expanding digital services, deploying artificial intelligence, and strengthening data-driven decisions

Smart Campus

Deploying smart technologies to enhance the experience of beneficiaries across campus and improve operational efficiency

Digital Services

Developing integrated digital services that ensure efficient, reliable access to academic and administrative services

AI in Education

Enabling AI solutions to support learning, improve the quality of the educational experience, and personalize services

Data & Decision-Making

Fostering a data-driven decision-making culture through indicators, analytics, and monitoring dashboards

Smart Services at the University of Jeddah

Smart channels and applications that give beneficiaries fast, flexible access to university services

The UJ Connect App

The university's mobile app for digital services, giving students and staff easy access to university services

Comprehensive E-Services

A unified portal providing access to the University of Jeddah's e-services, enabling easy access and faster service delivery

Tawakkalna app logo
Digital Partnership with the Tawakkalna App University of Jeddah on Tawakkalna

In cooperation with the Saudi Data and Artificial Intelligence Authority (SDAIA), the University of Jeddah has enabled full integration with the Tawakkalna app, allowing all its members to access its key digital services directly without needing separate platforms

Tracking Hayyak requests Live university news Browsing the academic calendar

Distinguished Platforms Serving All University Members

Specialized digital solutions designed by the University of Jeddah to serve students, alumni, faculty, and staff alike

Website Efficiency Measurement

A platform for measuring and improving website quality in line with digital government standards

Hayyak Platform

The unified channel for beneficiary services — submit requests and inquiries and track their status online

Tamayouz Platform

A platform dedicated to fostering institutional excellence and measuring performance among university staff

Shura Platform

A platform for managing university meetings and committees, supporting council decisions with full efficiency and digitization

Get in Touch

Official channels to answer your questions — choose the one that suits you best

Hayyak Platform

The official platform for beneficiary services at the University of Jeddah — submit your inquiry or request and track its status online

FAQs

Ready answers to the most frequently asked questions about admission, registration, and academic programs

University of Jeddah WhatsApp

Direct, fast contact with the beneficiary service team via the university's official WhatsApp

Discover the Digital Transformation & AI Ecosystem at the University of Jeddah

To learn about digital services, initiatives, and projects, please visit the University of Jeddah's Digital Transformation & IT Department website

Digital Services Process Automation Artificial Intelligence Data-Driven Decisions